Terms and Conditions

SsangYong Motors Malta Limited is hereinafter referred to as “the lessor” and the driver is hereinafter referred to as “the lessee” and/or “the driver”.

 

VEHICLE AND RENTAL USAGE

The vehicle may only be driven / used by the lessee or by any additional name driver and/or drivers authorised by the lessor. The vehicle cannot be used:-

 

by any person who is not fully authorised by the lessor;

 

by any person who is under the influence of alcohol or drugs;

 

in such a way that it becomes overloaded or carrying more passengers that it is designed for;

 

to tow any vehicle, trailer or caravan;

 

to carry passengers for hire, reward or to provide lessons;

 

to be driven in the event that any mechanical, electrical or structural failure or damage occurs;

 

for any unlawful purpose and/or in breach of any road traffic legislation and/or parked in breach of any parking restrictions or conditions;

 

 UNLIMITED MILAGE

The price quoted includes unlimited mileage at no extra cost.

 

DRIVING LICENCE

A driver should have a valid driver’s license for the appropriate vehicle class he is going to rent, as described in the contract. We need to add that a 21 year old driver must have at least a minimum of 1 year driving experience.

 

 

ADDITIONAL DRIVER

A maximum of three (3) additional drivers may be added to the rental agreement at a cost of five Euro (€5.00) each per day, each additional driver must meet driving licence criteria, as described in the previous article. Additional drivers can only be added for the full duration of the rental. All insurance cover as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driving licence at the time of the event giving rise to claim. These additional costs are not included in the rental cost quoted.


 

DRIVER`S AGE

The Minimum Driving Age for this rental is twenty one (21). The Maximum Driving Age for this rental is seventy (70).

 

A five Euro (€5.00) daily surcharge applies for a driver aged between twenty one (21) years of age and twenty four (24) years of age, and this without a maximum limit. This driver surcharge is not included in the rental cost quoted.

 

 

DRIVER`S IDENTITY

A driver must hold a valid Passport or a valid identity card / residential permit, apart from the valid driver`s licence.

 

 

LOCAL TAXES

The price quoted includes the Value Added Tax in Malta which at the present is eighteen per cent (18%).

 

 

LOCATION SURCHARGE

The price quoted includes airport surcharges.

 

 

RETURNING VEHICLE

Vehicle must be returned in a clean and tidy condition. If the vehicle is returned excessively dirty, the lessee will become liable for a minimum valeting fee of fifty Euro (€50.00) up to a maximum valeting fee of two hundred Euro (€200.00) and this over and above the administration charge fee of fifty Euro (€50.00).

 

Any additional items hired by the lessee which are not returned and/or are returned damage, than the lessee will become liable for the full replacement cost of these items.

 

The lessee must return the vehicle together with all the tyres equipment, tools accessories, other equipment and/or the vehicles contents undamaged or without any additional damage as detailed on the damaged check list. In result of loss or damage of this equipment / accessories, the holding deposit will be retained in full by the lessor until the liability and the cost of the damage has been assessed. If the holding deposit is insufficient, the lessee hereby authorises the lessor to charge the balance to the same credit card as used for the payment of the vehicle.

 

If the loss and/or damage involved a third party , the lessee may become liable for the cost of damage caused by the accident up to the insurance access as detailed hereunder.

 

 

 NEGLIGENCE

The lessee and/or any additional driver undertakes to ensure that the rented vehicle is always locked when unattended and to take all responsible steps to prevent loss of or damage to the vehicle, or its tyres, tools accessories, equipment and/or additional items hired and/or vehicle contents.


 

At the commencement of the rental period, the lessor has provided to the lessee with the correct tyre pressure, engine oil level, battery fluid level, screen wash level, coolant level and automatic transmission level (where applicable). It is the responsibility of the lessee to ensure these are maintained throughout the duration of the rental period.

 

The insurance cover mentioned hereunder, as provided by the lessor, will be void if the lessee will be negligent and/or has not adhered to the previous conditions, and consequently the lessee will become responsible for any damage caused to the vehicle as a result and the lessee will automatically authorise the lessor to deduct the cost of any damage incurred from the holding account deposit or in the event that the cost is more than the holding deposit, the lessor will debit the additional amount from the same credit card of the lessee automatically.

 

 

 

THIRD PARTY INSURANCE

Third party liability cover. If a driver is involved in an accident with the hire vehicle, the driver is insured against bodily injury up to six million Euro (€6,000,000) and property damage to a third party up to one million two hundred thousand Euro (€1,200,000).

 

 

THEFT PROTECTION INSURANCE

Theft protection for the vehicle. Rental limits potential value vehicle damage is up to a maximum of the value of the vehicle as insured with the insurance agency.

 

 

WITHOLDING DEPOSIT

On commencement of the rental agreement, the following holding deposit is required to be paid by the lessee to the lessor, and this by a credit card in the name of the same lessee, unless the lessee does not purchase a reduced damage collision waiver, as described later on this agreement.

 

WITHOLDING DEPOSIT –

DRIVERS BETWEEN 25 – 70 YEARS OF AGE

 

Car Type

Holding deposit

 

 

MDMR

€ 1,000

 

 

CDAR

€ 1,000

 

 

CDMR

€ 1,000

 

 

EDAR

€ 1,000

 

 

EDMR

€ 1,000

 

 

FWAR

€ 1,000

 

 


 

XVMR

€ 1,200

 

 

IFAR

€ 1,200

 

 

LFAR

€ 1,400

 

 

 

 

WITHOLDING DEPOSIT –

DRIVERS BETWEEN 21 – 24 YEARS OF AGE

 

Car Type

Holding deposit

 

 

MDMR

€ 2,000

 

 

CDAR

€ 2,000

 

 

CDMR

€ 2,000

 

 

EDAR

€ 2,000

 

 

EDMR

€ 2,000

 

 

FWAR

€ 2,000

 

 

XVMR

€ 2,400

 

 

IFAR

€ 2,400

 

 

LFAR

€ 2,800

 

 

 

 

In the event that the lessee returns the vehicle undamaged and/or has not incurred any unpaid fees and/or has not incurred charges and/or has fully complied with the terms and conditions of this rental agreement, then the lessor will return the holding deposit by crediting the same credit card used when the payment of the holding deposit was taken. In the event of any discrepancies in the return of the deposit amount, the lessee must take a claim in writing within ninety (90) days of the end of the rental period. The lessee should allow fourteen (14) working days for the return of all or part of the holding deposit to be credited to his / her account.

 

FULL SUPER COLLISION WAIVER

Full Super Collision Damage Waiver is not included in the rental price quoted but is available at the rental desk. The price may vary depending on the vehicle reserved, see table below. Please note: In common the coverage does not cover damage to windows, tyres, the roof, underside & interior of the vehicle, towing charges or damage caused negligently, wilfully or recklessly as well as key, car documents, manual, lighter, wiper blade, cargo cover, tool kit, or registration plates.

 

FULL SUPER COLLISION WAIVER –

DRIVERS BETWEEN 25 – 70 YEARS OF AGE

 

Car Type

Price per day

Reduced Excess

 

 

 

MDMR

€ 25.00

€ 250.00

 

 

 


 

CDAR

€ 25.00

€ 250.00

 

 

 

CDMR

€ 25.00

€ 250.00

 

 

 

EDAR

€ 25.00

€ 250.00

 

 

 

EDMR

€ 25.00

€ 250.00

 

 

 

FWAR

€ 25.00

€ 250.00

 

 

 

XVMR

€ 35.00

€ 250.00

 

 

 

IFAR

€ 35.00

€ 250.00

 

 

 

LFAR

€ 45.00

€ 250.00

 

 

 

 

FULL SUPER COLLISION WAIVER –

 

DRIVERS BETWEEN 21 – 24 YEARS OF AGE

 

 

 

Car Type

Price per day

Reduced Excess

 

 

 

MDMR

€ 100.00

€ 350.00

 

 

 

CDAR

€ 100.00

€ 350.00

 

 

 

CDMR

€ 100.00

€ 350.00

 

 

 

EDAR

€ 100.00

€ 350.00

 

 

 

EDMR

€ 100.00

€ 350.00

 

 

 

FWAR

€ 100.00

€ 350.00

 

 

 

XVMR

€ 110.00

€ 350.00

 

 

 

IFAR

€ 110.00

€ 350.00

 

 

 

LFAR

€ 120.00

€ 350.00

 

 

 

 

 

 

 

FERRY AND CROSS BORDER FEES

Ferry and Cross Border Fees are not included in the rental price quoted and is not available at the rental desk. Ferry border to the island of Gozo is authorised by the lessor but no other Cross borders are allowed out of the islands of Malta and Gozo.

 

 

BABY SEAT

Baby Seats are not included in the rental price quoted but is available at the rental desk at a cost of five Euro (€5.00) per day to a maximum of thirty five Euro (€35) for the whole rental period.


 

CHILD SEAT

Child Seats are not included in the rental price quoted but is available at the rental desk at a cost of five Euro (€5.00) per day to a maximum of thirty five Euro (€35) for the whole rental period.

 

 

INFANT SEAT

Infant Seats are not included in the rental price quoted but is available at the rental desk at a cost of five Euro (€5.00) per day to a maximum of thirty five Euro (€35) for the whole rental period.

 

 

BOOSTER SEAT

Booster Seats are not included in the rental price quoted but is available at the rental desk at a cost of five Euro (€5.00) per day to a maximum of thirty five Euro (€35) for the whole rental period.

 

 

GPS

GPS is not included in the rental price quoted but is available at the rental desk at a cost of eight Euro (€8.00) per day to a maximum of eighty Euro (€80.00) for the whole rental period.

 

 

WIFI

WIFI is not included in the rental price quoted but is available at the rental desk at a cost of five Euro (€5.00) per day up to a maximum of four hundred and twenty Euro (€420) for the whole rental period.

 

 

ADMINISTRATION FEE

A standard administration fee of fifty Euro (€50.00) is charged to cover the costs of processing speeding fines, parking tickets, or any other related traffic offences, and any other administration work required. The lessee confirms that any fine can be processed at a later stage directly from the card presented on the commencement of the rent together with the administration fee.

 

 

FUEL POLICY

The fuel policy at this branch is like for like, so you need to return the vehicle with the same amount of fuel as when you collect the vehicle, which is FULL. No charges for fuel will be added to your rental costs unless you return the vehicle with less than the fuel level at vehicle collection time. If you return the vehicle with less fuel then when you collected the vehicle, you will be charged for the missing fuel at current pump price plus an administration charge


 

fee of fifty Euro (€50.00). No Fuel deposit will be taken when you collect the vehicle. No refunds will be given for unused fuel.

 

 

PETS PROHIBITED

No pets allowed in the rental vehicles. Should it be found that a customer has had pets in the vehicle a cleaning charge of two hundred Euro (€200.00) will be chargeable after the rent is terminated.

 

 

SMOKING PROHIBITED

There is a very clear no smoking policy in the rental vehicles. Should it be found that a customer has been smoking in the vehicle a cleaning charge of two hundred Euro (€200.00) will be chargeable after the rent is terminated.

 

 

FLIGHT DELAY POLICY

If we have been given the flight number we will monitor all flights for any delays and keep the car for the customer in opening hours, if customer is delayed and arrives when the branch is closed, they can collect the car the next morning, we will keep the car for them until midday the next morning. If no flight number has been given then we will only keep the car for the customer for one (1) hour after their booking collection time. If customer shows later than one

 

(1)  hour after the flight has been arrived, a twenty five Euro (€25) administration fee, will be charged on arrival.

 

 

CANCELLATION

Customers who fail to cancel their reservation from the source they booked their rental, at least forty eight (48) hours prior to pick up time, or do not show up for their reservation, are subject to a fifty Euro (€50) administration charge or a one day rental charge, whichever is the higher.

 

 

ONE WAY RENTALS

One Way Rentals are included in the price quoted, providing you have selected the correct drop off location when requesting a price.

 

 

UNUSED DAYS

If a vehicle is returned early we do not refund for any unused rental days.

 

 

E-VOUCHERS

E-Vouchers are not accepted.


 

MAXIMUM RENTAL PERIOD

A rental contract is allowed for a period of twenty eight (28) days, after which another new contract has to be done.

 

 

OUT OF HOURS

The costs of any out of hour's reservations are included in the price quoted, providing you have selected the correct return times when requesting a price. If you change the collection time or return time and this falls outside of our normal working hours you will be subject to an additional charge of twenty five Euro (€25).

 

Working Opening hours / Out of hours are as follow:-

 

 

 

 

Out of

Out of

 

Opening

Closing

Hour

Hour

Day

Time

Time

starts

closes

Monday

9.00am

5.00pm

5.01pm

8.59am

Tuesday

9.00am

5.00pm

5.01pm

8.59am

Wednesday

9.00am

5.00pm

5.01pm

8.59am

Thursday

9.00am

5.00pm

5.01pm

8.59am

Friday

9.00am

5.00pm

5.01pm

8.59am

Saturday

9.00am

1.00pm

1.01pm

8.59am

Sunday

9.00am

1.00pm

1.01pm

8.59am

 

 

 

 

 

Public Holidays / National Holidays charge fee of twenty five Euro (€25) will be subject on collection / delivery of a rental car on the following days:-

 

PUBLIC

 

HOLIDAYS

 

1st January

New Year`s Day

10th February

Feats of Saint Paul`s Shipwreck

19th March

Feast of Saint Joseph

……………..

Good Friday

1st May

Workers` Day

29th June

Feast of Saint Peter and Saint Paul

15th August

Feast of the Assumption


8th December

Feast of Immaculate Conception

25th December

Christmas Day

 

NATIONAL HOLIDAYS

31st March

Freedom Day

7th June

Sette Giugno

8th September

Feast of Our Lady of Victories

21st September

Independence Day

13th December

Republic Day

 

 

 

 

METHODS OF PAYMENT

Accepted Payment Methods are Visa Credit Card and Master Credit Card only.

 

LATE RETURN POLICY

For a Late Returning customer a grace period will be allowed of ninety (90) minutes from the specified drop off time on the voucher. If you have further delays please inform the branch as soon as possible. Failing to inform the branch and going past the grace period of ninety (90) minutes, you will be charged at a daily rental charge of thirty Euro (€30.00), an administration fee of fifty Euro (€50.00) plus a daily rental fee for the vehicle for each day or part thereof , that the vehicle is overdue.

 

BREAKDOWN INFORMATION

In the event of breakdown please call +356 22480200 and our head office +356 79337934

 

ACCIDENT INSTRUCTION

Please call the Local Wardens on +356 21320202 and phone our head office +356 79337934. If someone is injured in the accident please call the police force on telephone number 112. Please ensure that you only call this number in an emergency. If you need to call the police and it is not a real emergency, please call the Police General Headquarters on +356 21224001-7 or your local Police Station

 

OTHER INFORMATION

All costs derived from the use of the incorrect and/or lack of fuel are not included. SsangYong Motors Malta Limited is not to be held liable for items stolen, forgotten or lost inside the vehicle. It is recommended that the customers have these items covered through personal travel


insurance. The loss of the vehicle Key or documents is not covered. The vehicles displayed and models listed are the most common vehicles used by our car rental partners. We cannot guarantee the make/model or traction of the rental vehicle will be the same as the vehicle displayed on our website.


DISCLAIME

Rental might be denied if you do not meet the car rental company's requirements to rent a vehicle, or if you do not have available all necessary documentation. Additional fees may apply for rental service beyond hours of operation, such fees being levied by the rental company stated on this booking confirmation and under the terms and conditions of that rental company and in local currency. Driving on unpaved or unauthorized roads will result in your insurance coverage will be terminated automatically


Any disputes between the lessor and the lessee concerning the rental agreement, shall be governed under the Laws of Malta.